Last updated: 29 July, 2026 12:46
Privacy Notice
Last updated: July 29, 2026
1. Who We Are
This Privacy Notice explains how we collect and processes your personal data when you use our coworking space and book services through the Cobot platform.
Data Controller:
Eya Media LTD
Bulgaria, Sofia, Ivan Rilski 1A
Email: eya-media@outlook.com
2. What Information We Collect
When you book or inquire about our services, we may collect:
Name
Email address
Phone number (if provided)
Company name (if applicable)
Booking details and membership information
Billing and invoice information
Payment status (payments are processed securely by our payment providers)
We do not collect or store your full payment card details.
3. How We Collect Your Information
Your personal data is collected through:
The Cobot booking platform
Contact forms or direct communication with us
Email correspondence
4. Why We Process Your Data
We process your personal data to:
Manage bookings and memberships
Provide access to our coworking space
Process payments and issue invoices
Respond to inquiries and customer support requests
Comply with legal and accounting obligations
Our legal basis for processing includes contract performance, legal obligations, and our legitimate interests in operating our business.
5. Payment Providers
Payments may be processed through trusted third-party providers, including:
PayPal
Stripe
Card payments via our point-of-sale (POS) terminal
These providers process payment information according to their own privacy policies. We do not store your payment card details.
6. Data Sharing
We may share your information only with service providers necessary to operate our business, including:
Cobot (booking and membership management)
Payment providers
Accounting or legal service providers where required by law
We do not sell your personal data.
7. Data Retention
We retain personal data only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and maintain accounting records.
8. Your Rights
Under the General Data Protection Regulation (GDPR), you have the right to:
Access your personal data
Correct inaccurate information
Request deletion where applicable
Restrict or object to certain processing
Request data portability
Withdraw consent where processing is based on consent
Lodge a complaint with the Bulgarian Commission for Personal Data Protection (CPDP)
9. Data Security
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
10. Contact
If you have any questions about this Privacy Notice or how your personal data is processed, please contact:
Eya Media LTD
Email: eya-media@outlook.com
